Cute Camera Co has amazing customer service. I asked if they had a small part, and some rings to attach camera to the camera strap. They got back to me the same day, and did have the part. As a courtesy they sent it to me free of charge since my camera did not come with it. The original camera strap I chose was unavailable, but they reached out to me to correct it and offered to refund if I wasn’t happy. They’re very proactive and want to make sure you have a good experience. I’m so happy to be starting a new hobby! The camera quality is great, and I was so excited to receive my camera after just a few days. TYSM Cute Camera Co.