This experience was my last straw with Cute Camera Co when it comes to cameras. The film is decent, and previously I have had generally positive experiences with customer service. I’ve ordered three cameras from this company, and each has had problems.
First I got a “very good” OM-1 that wasn’t functional, though in good cosmetic condition. I returned it.
Next, I got a Minolta X-700 in “good” condition that ended up having a corroded port. Luckily, this was remedied by the company when I raised the issue.
However, my recent purchase is the final straw. I purchased a “very good” Pentax ME Super; the camera is NOT in cosmetic condition warranting “very good” and the battery door is so stripped that it won’t even open. I brought this to the company’s attention several times via email (where they had previously been responsive) but this time I got radio silence.
Unfortunately, Cute Camera Co has lost my business. I was understanding of their quality control issues when they were responsive and fixed their mistakes. But now they don’t seem to care to anymore. Such a shame, and now I’m out hundreds of dollars. I would avoid this place for camera purchases; KEH or even EBay are preferred at this point.
